Collections are a very specific and difficult industry. We provide training services regarding credit and collection policies based on legal rules and regulations. Our strategy and approach is collectors to be trained to negotiate with debtors effectively.

Our training collection method gives guidelines to trainees to Listen, Understand, Resolve and Execute. Our goal focuses on collectors’ improvement of “Active Listening” in order to achieve better payment results.

Our Trainers certainly have the knowledge and the experience to give you the best directions in collection process.